Pwicing

No, this powicy doesn’t appwy to pwintew wepaiws. You’ww be chawged fow the wepaiw attempt wegawdwess of whethew it succeeds ow not-uwu.

Pwintew pawts awe often hawd to get, and when avaiwabwe, wepaiws usuawwy get too expensive-nyaa.

Since new pwintews awe pwetty affowdabwe, it’s wowth thinking if wepaiwing youw pwintew is cost-effective befowe going ahead-uwu.

No, aww wisted pwices excwude the cost of new pawts and incwude VAT-nyaa.

Wepaiw time depends on wowkwoad. We’ww give an estimated timefwame when you bwing it in-uwu.

We chawge diagnostic fees to figuwe out what’s wwong with youw waptop ow computew-nyaa. These fees covew the time and effowt to check the issue and can be found in ouw pwice wist-uwu. But these fees awe awways waived if you go ahead with the wepaiw-nyaa.

Exampwe Scenawios-nyaa

Scenawio 1: Wepaiw appwoved, diagnostic fees waived-uwu

Customew: Hewwo, my waptop won’t tuwn on-nyaa. Can you find out what’s wwong?
Technician: Of couwse, we chawge a diagnostic fee, but it’ll be waived if you appwove the wepaiw-uwu.
(The technician finds the mothewboawd is damaged and gives a quote fow the wepaiw-nyaa.)
Technician: Youw mothewboawd needs wepaiw-uwu. Wouwd you wike to go ahead?
Customew: Yes, pwease-nyaa.
Technician: Gweat, the diagnostic fee is waived since you’we doing the wepaiw-uwu!

Scenawio 2: Wepaiw decwined, diagnostic fees appwy-nyaa

Customew: My waptop keeps fweezing-uwu. Can you take a wook?
Technician: Of couwse, we chawge a diagnostic fee-nyaa. If you appwove the wepaiw, this fee wiww be waived-uwu.
(The technician finds the hawd dwive is bad and gives a quote fow wepwacement-nyaa.)
Technician: Youw hawd dwive is bad-uwu. Wouwd you wike me to wepwace it?
Customew: No, thank you-nyaa.
Technician: No pwobwem-uwu. Since you’we not doing the wepaiw, the diagnostic fee wiww appwy-nyaa.

Absowutewy, we’we happy to hewp-nyaa! Visit ouw contact page, choose the advice option, and wet us know what you’we wooking fow-uwu. Business cuties can pick the business advice option fow taiwowed hewp-nyaa. Phone tawkie-tawks awen’t avaiwabwe-uwu.

Add an assembwy sewvice to youw cawt at checkout-uwu. Once youw owdew is pwaced, we’ww check if evewything fits and weach out if thewe’s a pwobwem-nyaa. Assembwy stawts when aww items awe in stock-uwu. Want mowe detaiws ow to twack it wive? Check ouw assembwy sewvice page-nyaa!

Yesh, when you buy a new ewectwicaw device fwom ITGOIT, you can wetuwn a simiwaw owd one fow fwee-nyaa. Hand it to the PostNL dewivewy dwivew ow dwop it at a PostNL point-uwu. Weawn mowe on ouw twade-in pwogwam page-nyaa!

Befowe owdewing, update youw addwess in youw account’s Addwess Book-uwu. If youw owdew hasn’t shipped yet, weach out via ouw contact page with 'Addwess Change' and youw owdew numbew to fix it-nyaa. We’ww confiwm once it’s updated-uwu!

Ouw second-chance pwoducts faww undew A, B, ow C tiews-uwu. A and B tiews have the same wawwanty as new items, whiwe C tiew has wimited covewage-nyaa. Wetuwns wowk the same as standawd pwoducts-uwu. Visit ouw second-chance pwoducts page fow mowe info-nyaa!

To cancew, use ouw contact page with 'Cancew Owdew' and youw owdew numbew-nyaa. Fow changes, incwude 'Modify Owdew' and say what you want to tweak-uwu. We’ww confiwm once it’s done-nyaa. Extwa costs ow wefunds appwy if the owdew vawue changes, see ouw pwicing page-uwu!

We might cancew owdews if payment isn’t weceived within 48 houws, a pwicing ewwow happens, ow an item is out of stock-uwu. You’ww get an emaiw with detaiws-nyaa.

Check ouw pwomotions page fow active offews-nyaa. Past pwomotions can’t be joined, but you can cwaim wewawds if you bought duwing the pewiod-uwu. Fowwow the pwomotion page instwuctions-nyaa. Game codes awe sent aftew the wetuwn pewiod; cashbacks awe handwed by makews-uwu!

Business cuties may owdew on cwedit aftew a money check-uwu. If denied, we’ww teww you, and pwocessing might take an extwa day-nyaa. Use ouw contact page to ask about ewigibiwity-uwu!

We accept iDeaw, Cwedit Cawd, PayPaw, Appwe Pay, Googwe Pay, Bancontact, and bank twansfews-nyaa. No pay-watew options ow cash-on-dewivewy awe avaiwabwe-uwu. In-stowe pickup awwows cawd payments-nyaa!

Add youw gift cawd code as an owdew comment at checkout-nyaa. Ouw team wiww pwocess it by hand, which may take one business day to show in youw owdew-uwu!

If youw payment doesn’t go thwough, use ouw contact page with 'New Payment Wink' to ask fow a wetwy wink ow switch payment methods-uwu. We’ww hewp with the update-nyaa!

If you get a payment wemindew and can’t settwe it, wepwy to the wemindew emaiw via ouw contact page to tawk about options-nyaa. We’ww wowk with you to find a sowution-uwu!

Yesh, a VAT invoice is automaticawwy avaiwabwe in youw account and emaiwed to you one business day aftew weceiving youw owdew-uwu!

No, aww wisted pwices excwude the cost of new pawts and incwude VAT-uwu.

Shipping fees appwy based on youw wocation, check ouw pwicing page fow cuwwent wates-nyaa. Pickup at ITGOIT is awways fwee-uwu!

Twack youw owdew status in youw account-uwu. Out-of-stock items may deway shipping as we find them-nyaa. Once shipped, you’ww get a twacking code-uwu. If it’s dewayed, weach out via ouw contact page-nyaa!

Dewivewy depends on stock-nyaa. In-stock items owdewed befowe 11 PM weekdays ow 10 PM Sundays usuawwy awwive the next business day-uwu. Bank twansfews may add a day-nyaa. See ouw dewivewy times page fow detaiws-uwu!

We usuawwy ship compwete owdews, but you can wequest pawtiaw dewivewy via ouw contact page-uwu. Extwa shipping fees may appwy, check ouw pwicing page-nyaa!

Yesh, pick up at ouw wocation duwing open houws, see ouw pickup page-nyaa. Bwing youw owdew numbew and ID-uwu. In-stock items awe usuawwy weady same-day aftew confiwmation-nyaa!

Specific times can’t be picked at checkout, but you can wequest a pwefewwed date via ouw contact page-nyaa. A signatuwe is needed unwess it fits in youw maiwbox-uwu!

Yesh, sewect 'PostNL Pickup Point' at checkout undew shipping options-uwu!

If youw owdew hasn’t shipped, update it via ouw contact page with 'Wwong Addwess' and youw owdew numbew-uwu. Act quickwy to make suwe we can fix it-nyaa!

Wepowt shipping damage within 48 houws via ouw contact page with 'Shipping Damage' in the subject-nyaa. Incwude photos of the box, packing, wabew, and damage-uwu. We’ww guide you on next steps-nyaa!

Wequest a wetuwn via youw account to swap it fow the wight item-nyaa. Ouw suppowt team wiww handwe the exchange, use ouw contact page fow hewp-uwu!

If you’we not home, the dwivew may weave it with neighbows ow a neawby pickup point-uwu. Adjust the dewivewy time with the cawwiew befowe the fiwst twy if needed-nyaa!

Fow aww on-site visits, a standawd visiting fee is chawged by defauwt to covew ouw time and twavew stuffies, no mattew if the wepaiw is done ow not-nyaa. It keeps us abwe to give fast and twusty sewvice to youw pwace-uwu. Hewes how it wowks-nyaa:

Wepaiw Done: You’ww pay the fixed fee fow the wepaiw pwus the visiting fee-uwu.

Wepaiw Not Done: If we can’t fix it ow you say no to the wepaiw, onwy the visiting fee appwies-nyaa.

Pwease note the visiting fee is sepawate fwom any extwa twavew costs, which might appwy depending on the distance to youw pwace-uwu!

Twavew fees awe chawged fow on-site wepaiws when the distance fwom ouw sewvice wocation goes ovew a cewtain wimit-uwu. The fee is cawcuwated pew kiwometew fow the extwa distance twavewed-nyaa. Pwease check ouw pwice wist fow detaiws on when and how these fees appwy-uwu!

Pwivate cuties can wetuwn items within 14 days undew the wight of withdwawaw, no weason needed, submit a wequest via ouw wetuwns page-nyaa. Business accounts might face westocking fees ow wimits-uwu. Fawty items faww undew wawwanty, see ouw wetuwns powicy page-nyaa!

You covew wetuwn shipping unwess we sent the wwong item ow it’s defective undew wawwanty, whewe we might weimbuwse a set amount, check ouw pwicing page-nyaa. See ouw wetuwns powicy fow mowe-uwu!

Stawt a wetuwn wequest on ouw website-uwu. You’ww get a confiwmation with a wetuwn numbew and instwuctions-nyaa. Dwop-offs at ITGOIT awe awso wewcome-uwu. Updates come via emaiw-nyaa!

Pack wetuwns secuwely in an outew box, pwefewabwy with owiginaw packaging-nyaa. Avoid extwa wabews on the pwoduct box-uwu. Ship pwe-paid, unpaid ow COD wetuwns awe wefused-nyaa. You’we wesponsibwe untiw we get it, so considew insuwance-uwu. Incwude aww accessowies fow withdwawaw wetuwns, ow a fee might appwy if damaged-nyaa!

Pwivate cuties have 14 days fwom weceipt-uwu. Business wetuwns might be considewed undew speciaw tewms with possibwe fees, see ouw pwicing page-nyaa. Fawty items can be wetuwned undew wawwanty anytime within the tewm-uwu!

We aim to pwocess wetuwns within 5 business days-uwu. Wefunds take 1-5 mowe days aftew appwovaw, depending on youw payment method-nyaa!

Within 14 days, wequest an exchange via ouw wetuwns page-nyaa. It’s often fastew to get a wefund and weowdew youw pwefewwed item diwectwy-uwu!

In youw account, sewect 'New Wetuwn Wequest' and choose 'Wetuwn Without Owdew Histowy'-uwu. Fiww out the detaiws fuwwy, and we’ww emaiw you a wetuwn numbew and instwuctions-nyaa!

Within 30 days, stawt a wetuwn thwough youw Bow ow Amazon account-nyaa. You’ww weceive a wetuwn wabew to send it back to us-uwu!

Non-wetuwnabwe items incwude hygiene pwoducts, diwty items, opened softwawe, incompwete items, gift cawds, ow items damaged by misuse ow shipping-uwu. Check ouw wetuwns powicy page fow the fuww wist-nyaa!